Why manage computer systems?
Computer systems are a big investment, and you need them to run your business. Computer downtime means idle employees, lost revenue and possibly lost customers. Data loss due to computer failure can be catastrophic to a business!
Computer problems can sneak up on you if you aren't paying attention. At a minimum, every business needs to be sure that their antivirus and system security patches are up-to-date.
Many small business owners have neither the time, inclination, or staff to manage their own computer systems. If you fall into this category, a remote monitoring and management (RMM) solution might be a good fit for you.
An RMM provider installs a special internet connection to your office so that they can keep constant watch over your network from afar. RMM can ensure that security software is up-to-date and that any other developing system problems are spotted early and handled before they become a crisis.
CIM Concepts specializes in your small business demographic. It would take weeks to understand all their offerings that don't even apply to you!
CIM Concepts is in your time zone and speaks clear English.
The
Small Business Basic
plan is our entry-level plan,
perfect for clients whose systems are uncomplicated
and budgets are tight.
The basic plan includes monitoring, reports, antivirus updates
and system security patches. Technicians are available as needed for remote
or on-site support, billed hourly based on actual usage.
The
Small Business Gold
plan takes clients to a new level
with routine preventative maintenance and predictable monthly cost.
This is our most complete small business plan.
Please refer to the program brochures for details.
System backups We can back up data from your computers directly to our in-house secure data storage, over the internet.
Larger Businesses Our RMM services for mid-sized businesses include Active Directory and Group Policy management, SQL Server and Oracle database support, UNIX and Linux server monitoring, and more! Contact us for details.
Relicensing For larger clients who have their own in-house computer staff, we offer an option to relicense our Remote Monitoring and Managment software so that the client's own staff can perform the monitoring functions.